Bet365 Casino New Player Bonus – Bet365 is a giant in the UK gambling industry. It has a huge sportsbook and is also the proud owner of one of the country’s largest online casinos. Whether you play Slots or Live Dealer games; if you are placing a bet before or during the match, bet365 is a good choice.
In this bet365 casino review, I’ll take a closer look at the site and see how it compares to other top sportsbooks and casinos on the market, including the excellent but flawed Rabona.
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I have some problems with bet365. It might sound like I’m being snarky, and it might even sound like I’m being overly negative, but I want to make it clear that bet365 is a great site overall. So before I start picking out the downsides of payments and customer support, let’s get some of the good stuff out of the way.
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Firstly, the software used by bet365 is one of the best I have seen. As for the casino, it’s up there with the excellent 32Red, with loads of games, promotions and other features, but manages to create a clean aesthetic and keep everything navigable.
When it comes to sportsbooks, it’s even better. bet365 is probably the most visited site on the market with more betting options, sports, live and sports betting than any other site. But despite all that, it manages to bring everything together in a neat and easy-to-use package. It is also very fast.
You could be forgiven for thinking these things should be standard equipment. And I thought the same, but then I came across some sites that are as big as bet365 but not nearly as good. I won’t point fingers (not yet, but I will review them), but these sites are so incredibly flawed. Bet365 looks like a masterpiece alongside them, but you don’t have to play the worst to recognize the best, and even beginners will appreciate how bet365 looks and feels.
As with most UK-targeted sites, bet365 separates different aspects of the site from each other. You’ll need to visit “Casino” if you want to play table games and certain jackpot players, and “Games” if you want to find most of the slot machines on the site. There is also a dedicated Live Casino section and a bingo room, the latter of which also has plenty of slot machines.
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Playtech is the largest provider and is responsible for most of the games on the site. I’ve never been a big fan of Playtech because I felt like they focused too much on Marvel superhero games and made sure those games appealed to fans of the movie franchise. But ever since they lost the Marvel license and were forced to switch to Greek and Norse gods, that has changed.
Many of the changes were terrible, but most of the most dedicated games released since then have been great. There’s also a solid DC Super Heroes jackpot series and the fantastic Kingdoms Rise series. All these games have jackpots and it is possible to win 6s with one spin.
Blueprint Gaming is another big developer here and is also a personal favorite of mine with notable titles like The Goonies, Naked Gun and Deal or No Deal Megaways.
NetEnt, Big Time Gaming, Pragmatic Play, Play’n Go and a few others are throwing their hat in the ring, and bet365 even has a unique slot machine, which is always a good sign. These games are somewhat popular, but include interesting titles like Diner Dough and Underground Apocalypse.
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As mentioned in my Slotman Casino review, the exclusive games show that the site is ready to rock the boat. It also shows that they have the resources and player numbers to make these games work, as this is not something you will see in a small casino with very few players.
Bet365 offers a range of bonuses for new and loyal players. These include deposit bonuses, top-up bonuses and sports betting bonuses for new players. The biggest bonuses are available at bet365 Casino, where all new players can receive up to £100 with a £10 deposit.
Once you’ve signed up and collected, be sure to follow the demo page and remember that it’s different for each area of the site, especially the sportsbook and casino.
A few years ago, it was perfectly normal for casinos and sportsbooks to hold your winnings for 1 to 3 days before releasing them. It began to change outside of the UK and eventually came into the UK. Unfortunately I missed this change and missed it as I only used bet365 and Betfair at the time.
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When the rest of the UK gambling industry adapted the fast payout methods, bet365 were still holding on to winnings far longer than necessary. I spent about 2 years playing only on bet365, Betfair and a few online casinos and I remember the day I finally switched and moved to PokerStars Casino.
I was using this site to play poker at the time and they had just launched a sportsbook so I wanted to check it out. After a few deposits I won a large amount and then withdrew. I had expected to wait a few days because I was used to it. In fact, I foolishly assumed that bet365 was faster than the others and that PokerStars could keep up for a week.
Imagine my surprise when my inbox clicked a few seconds later telling me that PokerStars had deposited money into my account.
It’s not just PokerStars. Since then, most of the major sites have switched to ultra-fast withdrawals, but bet365 has been slow.
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At best, you’ll have to wait 24 hours for your payment to clear, but that’s only on business days. If you use a debit card, you’ll have to wait even longer.
I know what you’re thinking, 24 hours is nothing, but when every other company processes payments instantly, it can seem like a lifetime. There are also slow rate settlements here and this can be frustrating. I’ve noticed this more with MMA and boxing than anything else, but it’s happened with other sports.
Basically, there have been many times where I’ve watched a boxing or MMA event and seen that losing bets are settled immediately (mostly in the over/under markets) while winning bets aren’t settled until after the entire event is over, often 5 to 6 hours . later.
Again, this is minor, but it’s another area where bet365 is very slow. And it’s kind of ironic because the site itself is very fast and is one of the smoothest and fastest sites I’ve ever played on.
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Bet365 has very good customer support. Its live chat operates 24 hours a day from what appears to be a UK/Ireland base, has an extensive FAQ and can also be contacted by email. The problem is, when you dig beneath the surface, you’ll find something completely different.
I can say this for real as I have been a member of bet365 for several years and have played casino games, placed bets and even played bingo during that time. My most recent experience, which happened just 2 weeks before writing this review, is a great example of why support works. This is also the exact same experience I had a few months ago, a year before that, and even 2 years before that, which shows that this is not a temporary issue.
It started when my bet365 credit suddenly showed up as -£44. I had no idea why this happened and nothing showed up in my transaction history or in the “recent account changes” section. I was active on the account when these changes were made, so I knew they had happened in the last few seconds, however my account showed nothing for the last two days.
My first point of contact was live chat. It was late at night, but with 24/7 live chat, that shouldn’t be a problem. It said I was first in line, so I sat down for what I thought would be a short wait. Thirty minutes later I was still first in line. After 2 hours it was well past bedtime and there was still one person ahead of me.
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It was like waiting in a supermarket behind a little old lady who suddenly dropped 5 jars of pennies and half a dozen coupons on the cash register.
I gave up and emailed them. It has a feature that allows you to send emails from your account and automatically shows the customer service representative which customer is sending them, so I thought it would be quick and easy.
After four days, finally
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