Bet365 Helpiline Chat

Bet365 Helpline Chat – It is with a heavy heart that Bet365 announces our immediate departure. Our gratitude to our Indian customers for their unwavering support over the years is immeasurable. We greatly appreciate your understanding during this transition.

When one chapter ends, a new chapter begins. We are happy to refer you to 7cric – an online bookmaker we wholeheartedly support. Dive into their extensive game offering, experience a variety of casino and sports games, and enjoy the user-friendly interface of their mobile application.

Bet365 Helpiline Chat

Bet365 Helpiline Chat

This decision was not taken lightly. At Bet365, the trust and support of our Indian customers has always been crucial. We are grateful for the experiences and interactions we have had with our customers over the years.

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We recognize the potential disruption this decision will cause, and we sincerely apologize for any inconvenience this may cause. Considering the alignment in offers and prices between Bet365 and 7cric, we recommend 7cric as a suitable alternative for our customers.

We are transferring our services to 7cric, a platform recognized for its exceptional service and comprehensive offering. 7cric is well positioned to become a leading betting site in India.

Our decision to recommend 7cric is based on their alignment with our values ​​and their dedication to sports and casino betting. Their platform is designed to provide a familiar but enhanced experience for our customers.

As we wind down our operations in India, we assure you that you are transitioning to a trusted platform. We encourage you to embrace this new phase, and understand that new beginnings often follow endings. This means you cannot create a new account on their site. This is what you see when you select your country as India.

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If you already have an account, you will be able to access your account and browse the site as usual.

However, if you want to visit the deposit page to make a deposit, you will notice that the page is restricted.

We also tried placing a bet to see what would happen, but the authenticator app that scans QR codes to verify bets was unresponsive.

Bet365 Helpiline Chat

According to Bet365 support, remaining bets on user accounts (where the payout was greater than the stake) are canceled or paid out and returned to the account.

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And you can withdraw this balance till September 4, 2023 by using the withdrawal options available on the website after verifying your account.

And if you don’t quite trust what the virtual assistant says, we confirmed it on live chat.

You can still enjoy live betting and casino games, even big bonuses, pay via UPI, and even play or bet on your mobile (which Bet365 didn’t have for Indian users).

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When the review was written, India were due to play the West Indies in the first Test match, so we compared the odds to help you understand why 22Bet stands out or not.

As you can see, all sportsbooks believe West Indies are unlikely to win, with 22Bet offering the best odds at 8.90, followed by Bet365 at 8.50.

If you want to bet on India, Bet365 offers slightly better odds of 1.36 compared to 22Bet’s odds of 1.35.

Bet365 Helpiline Chat

Not to forget, they have most payment methods available and have partnered with the likes of Brendon McCullum and Emmanuel Adebayor.

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And if that wasn’t enough, check out our detailed 22Bet review, where we talk about the bonuses, customer support and other features that help it stand out from the rest.

This section is our interpretation of the laws. This is not legal advice; We have no duty of care towards our readers. All readers should seek legal advice for guidance or to make legal or business decisions.

As explained on our “Is Bet365 Legal in India” page, Bet365 operates in a legal gray area. However, India has taken some steps towards regulation by 2023.

This includes new changes to the Information and Technology Act 2000, which state that online games and platforms require self-regulatory body (SRB) approval.

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But getting approval for Bet365 won’t be easy. This is because the changes also limit the approval of games and platforms that offer bets on the outcome.

Now we believe that while this may have had some impact on their decision, it would have been only a minor factor.

This is because the formation of the SRB is still a few months away (so there remains a legal gray area), while government restrictions are in place from around 2022.

Bet365 Helpiline Chat

Online sportsbooks, casinos and horse racing clubs will now be taxed at 28% on the full value of deposits made by players.

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This is considered by experts to be one of the most significant blows to the online gaming industry.

Note that this is not a rule yet, the government plans to implement it from 1 October 2023.

While other sportsbooks are waiting to see how the rules and regulations develop and affect their growth, there is a chance that Bet365 has decided to take immediate action.

So yes, Bet365 is banned. However, there were many positive features at Bet365 that made betting easy and reliable.

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If you want to know what these were, read the detailed Bet365 review below and use them as an indicator when researching sportsbooks and casinos.

Additionally, the ban on Indian accounts may be temporary as laws relating to online betting and gambling are constantly evolving.

Please note that the information below is an old review that was done when Bet365 accepted Indian players. Currently there are restrictions on new and existing accounts.

Bet365 Helpiline Chat

Firstly, Bet365 has a Malta gaming licence. This is a more official license than the Curacao license as they have stricter controls, anti-money laundering rules and user protection guidelines.

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Furthermore, Bet365 is also licensed in European countries such as the UK, Austria, Germany, Spain, Ireland, Serbia, Czech Republic, Greece, Bulgaria, Norway, etc.

They are also a member of the Commission on Ecommerce and Online Gaming Regulation and Assurance (eCOGRA). This is an independent authority that helps Bet365 customers resolve disputes when they are not satisfied with the solution offered by Bet365.

ECOGRA’s decision whether or not to follow the guidelines set by the Malta Gaming License or the UK Gambling Commission means that Bet365 could lose its licenses across Europe.

Bet365 also uses SSL technology to keep player data and transactions secure so you can deposit and withdraw without worry.

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On top of that, they have sponsorships with sports teams and leagues such as the UFC and operators such as William Hill, Flutter Entertainment, Stars Group and GVC Holdings.

In addition, it has sponsored the BOXXER program, signed a deal with gaming provider Pragmatic Play, and even put its name to the stadium that hosts the English team Stoke City – the bet365 Stadium.

Well, now that you know how safe Bet365 is, let’s get to the fun part: the welcome bonus.

Bet365 Helpiline Chat

You can use e-wallets such as Neteller, Astropay or Skrill. Then there’s also UPI, which is one of the most widely used payment methods in India, so making deposits should be hassle-free.

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Although they also list bank transfer and card as payment methods, we would not recommend you to use them as some banks in India do not allow payment on gaming platforms.

Bet365 provides support to players via email and live chat. To access chat support, please scroll down to the footer of the website and click on “Contact Us”.

On the ‘Contact us’ page you will find the option ‘Open chat’. Click on it and a chat window will open.

The virtual support assistant initially welcomes you and asks you to ask a question or select a relevant topic. The virtual assistant is very good and gives you most of the basic information about deposits, withdrawals etc.

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And if you want to connect with an agent, you need to type “talk to agent” twice to connect with them (see the image below for example).

Speaking of agents, we tested chat support on several occasions and response times were excellent.

We asked if PhonePe and card payments would be available soon, and after taking a moment to verify the details, the support agent told us they could no longer accept these methods.

Bet365 Helpiline Chat

On all occasions it took no more than 1-2 minutes to connect with an agent. This is a significant improvement on their part, as conversations with them a few months ago were not so pleasant due to long wait times.

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The only small thing we wish they could improve is to learn more about the Indian market as it took some agents time to figure out why we couldn’t use the Bet365 app in India.

While not a dealbreaker, the improvement will help strengthen their customer base in India. They can also add Hindi support for it.

Now that you know everything about licensing, security, customer service, payment methods, etc., here’s how to register, verify, deposit and withdraw through Bet365.

Bet365’s sportsbook is by far the brand’s most popular

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