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GuruCasino – The 2023 awards ceremony is now officially over, and it was an event to remember. The live stream presented in real time by Sustainable and Safe Gambling Leader Simone Vincze and PR and External Relations Leader Daniela Kianikova began with a short introduction of the overall framework and the larger organization involved in building the launch version. Months of event. .

“These past months have been full of challenges and new opportunities – we met great people, enjoyed a great reception at the awards, and got lots of feedback from some of the industry’s leading companies. Many nominees were competing, And we believe that our shortlisting process focuses on those who have performed best in each respective category. I am delighted with the turnout and overall progress in helping to set a new standard for the industry. Yes. This is just the beginning of a long, long journey,” said Kianikova, project leader of the award.

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After a short break, Vince led and introduced the members of the external jury and the nine judges who were directly present during the event who had previously voted for “Most Effective Social Responsibility” and “Most of the RG Tools”. “Best Implementation” was considered. Live meeting in Prague, Czech Republic in 2022.

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Vince used the opportunity to not only discuss the structure of the award, but also delve deeper into what the judges thought about the evaluation process and how this structure allowed candidates to compete not just on paper, but in real time. Helped to know also. .

Judges praised the process that goes into the awards, calling the meeting transparent and clearly setting out a set of values ​​that are important, and particularly for categories presented by an external panel.

Joe Abergele, founder – Rock Learning, co-founder – Ethical Gambling Forum, and Maris Catania, renowned gambling expert and consultant, both praised the award for the level of transparency and honesty in the evaluation process.

They praised the arrangement of the judging process which included a face-to-face gathering of a number of judges who were able to attend and discuss the categories in person and also interview the candidates via video link. Best Institute Executive Director Jody Bechtold said the requests came from companies that really took the groups they were applying to very seriously.

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He explained that the industry was looking inward and not only in a way that is trying to win over the judges, but to be better at protecting consumers. Adrian Saladin, managing director of Seventh Wave Business Studies, shared similar views and opinions, saying that the fact that the judges could come together was very beneficial.

Saladin also talked about how the evaluation process sought to identify companies that know what should be done and what can be done, or in other words, companies that are responsible for player safety and social responsibility. Instead of getting stuck in the matter, they move up and forward. . For the tick box.

This first part of the discussion also saw Vince turning to Kevin O’Neill, General Manager of the Responsible Gaming Foundation, and James Emperwe, Genius Gaming Advisor – Senior Regulatory Advisor, who considered what the nominees should be. must if they wish to comply. Further participation in awards next year.

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O’Neill talked about how anything aimed at better consumer protection within these companies should be a real part of their values ​​and company culture. “When values ​​guide organizations – compliance comes naturally and is not an obligation,” O’Neill said.

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Mpiirwe commended the companies for doing their best and going beyond the expectations of the judges as to why they make suitable candidates for each category. Throughout the event, as Vinz spoke about the categories individually, he made some interesting comments about the awards as a project and what the industry can expect next.

Vines explained that there were challenges when evaluating each company because the framework was needed to take companies that might be very different from one another and hold them under the same criteria. Still, he was optimistic about the next edition of the awards, noting that a wider set of selection guidelines is coming forward to help ease the process.

Speaking further about the awards process, Vinz explained that the company wanted to “freestyle” the process during the launch event to give participants as much freedom as possible to see what they thought of each category, and what they want to submit as a suitable entry for that category.

Melissa Etherington, Vice President of Partnerships at Gambon, also welcomed the occasion and said the highlight of the awards was the opportunity to bring the judges together. Dan Iliovici, vice president of the Association of Romanian Gambling Organizers, noted that in his 15 years of experience in the industry, this was the first time the award’s host had done so.

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The opportunity to work alongside the other judges was equally welcomed by MattSmith, head of external affairs at BetKnowMore, who welcomed the opportunity to hear the views of people so different from him, and to see what the participants had to say. What they really wanted to show. . They stand in their own categories. For subsequent releases, Smith noted that any competitor would have to demonstrate in detail how they have kept their previous promises.

The awards were based on a nearly two-hour series of discussions and interviews with the participants, with Vince sharing his thoughts on various topics related to those specialties and announcing the winners of each. The winners of the seven award categories are as follows:

Vince ended the event on a positive note, confirming that the awards will return in 2024. He spoke about the structure and said that it improves the trend of organizing awards events and emphasized that the company is fully committed to the level of awards. . The transparency in hosting and running the format that the judges mentioned.

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Transparency, however, comes with its own set of challenges and it’s a journey – an ever-changing process that allows it to adjust the way it organizes the awards so it can distinguish companies that serve consumers. gives priority Vince has proven that he is determined to set standards and improve.

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As for nominations for the 2024 awards, they will open in a few weeks. Stay tuned for more updates. After telling the judges about “Most Effective Social Responsibility Program” and “Best Implementation of RG Tools”, it’s a pleasure to introduce you to the people who will weigh in on behalf of the company to evaluate the various numbers. of upcoming award categories.

The awards will be announced online in February 2023, with less than a month to submit your nominations. The event will celebrate the biggest and most successful operators and industry professionals who have brought about effective change in the industry and strive to make gambling a safer, more responsible and sustainable industry for all participants. The judging panel includes:

Each of these professionals has spent much of their career helping to make the gambling industry a better place for consumers.

Therefore, we are proud to bring in these judges who will be responsible for multiple categories that they know well and are able to evaluate clearly and objectively. The judging team will consider the categories “Best Bonus Policy,” “Best T&Cs,” “Most Transparent,” and “Best Grievance Management.”

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The award is now just four months away. Registration closes at the end of November, so make sure to submit your nominations as mentioned on the official page. Casino Guru has teamed up with Gordon Moody to launch a new safe gambling course. Recommended by GambleAware, the UK’s largest casino database and gambling charity, has created a new interactive course on responsible gambling.

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