When Do Bet365 Casino – Bet365 is a giant of the British gambling industry. It has a large sportsbook and is also the proud owner of one of the largest online casinos in the country. Whether you play slots or Live Dealer games; Bet365 is a good option for placing bets before or during the match.
In this bet365 Casino review, I’ll take a closer look at the site and see how it compares to other top bookmakers and casinos on the market, including the excellent but flawed Rabona.
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I have a few issues with bet365. It may sound like I’m being overly negative, but I want to make it clear that bet365 is a great site overall. So before I start picking out the bugs with payments and customer support, let’s get some of the good stuff out of the way.
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Firstly, the software used by bet365 is one of the best I have ever seen. As for the casino, there is 32Red, which is excellent because it has many games, promotions and other features, but manages to create a clean aesthetic and ensure that everything is navigable.
As far as sports competitions go, it’s even better. bet365 is probably the largest site on the market with more betting options, sports, live streaming and in-game betting than any other site. But even so, it manages to condense everything into a neat and simple format. Also very fast.
You could be forgiven for thinking these things should be standard. I thought so too, but then I came across a few sites like bet365 that were big but nowhere near as good. I won’t point fingers (not yet, but I will look into them), but these sites are incredibly flawed. bet365 looks like a masterpiece next to them, but you don’t have to play the worst to recognize the best, and even newbies will appreciate how bet365 looks and feels.
As with most UK-focused sites, bet365 separates different aspects of its site. If you want table games and certain jackpot slots, you should go to “Casino” and “Games” if you want to find most of the slots on the site. There is also a dedicated Live Casino section and a Bingo room, the latter of which also has stacks of slot machines.
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Playtech is the largest provider and is responsible for most of the games on the site. I’ve never been a big fan of Playtech because I thought they focused too much on Marvel Superhero Slots and made these games appeal to fans of movie franchises. But that changed when they lost their Marvel license and had to switch to Greek and Norse gods.
Many of the conversions were terrible, but most of the specials released since then have been excellent. There’s also the solid DC Super Heroes Jackpot series and the awesome Kingdoms Rise series. All of these games have a jackpot and 6 figures can be won in one spin.
Blueprint Gaming is another big developer here, and it’s a personal favorite of mine, with notable titles including The Goonies, Naked Gun, and Deal or No Deal Megaways.
NetEnt, Big Time Gaming, Pragmatic Play, Play’n Go and others are throwing their hats into the ring, while bet365 has exclusive slots available, which is always a good sign. These games are a bit of a hit, but include interesting titles like Diner Dough and Underground Apocalypse.
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As noted in my Slotman Casino Review, the exclusive games show that the site is ready to push the boat. It also shows that they have the resources and player numbers to run these games, which is not something you would see in a small casino with very few players.
Bet365 has many bonuses for new and loyal players. These include deposit bonuses, reload bonuses and sports betting bonuses for new players. The biggest bonuses are available at bet365 casino, where all new players can get up to £100 on a £10 deposit.
After you register and collect, pay attention to the promotions page and remember that this differs for each area of the site, especially for the bookmaker and casino.
A few years ago it was common for casinos and sportsbooks to hold your winnings for 1-3 days before releasing them. This started to change outside of the UK and eventually came to the UK. Unfortunately I missed this change and I missed it because I only used bet365 and Betfair at the time.
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While the rest of the UK gambling industry was adapting fast payout methods, bet365 was still holding on to winnings far longer than necessary. I spent about 2 years where I only played at bet365, Betfair and a few online casinos until I finally switched to PokerStars Casino and I remember the day I moved.
I was using a poker site at the time and it had just launched a sportsbook so I wanted to check it out. After a few deposits I won a large amount of money and then started cashing out. I expected to wait a few days because I was used to it. In fact, I foolishly thought that bet365 was faster than the others and that PokerStars would take up to a week because of it.
Imagine my surprise when a few seconds later I received a message in my inbox saying that PokerStars had debited my account.
It’s not just PokerStars. In the following years, most of the major websites moved to super fast payouts, but bet365 remained on the slow side.
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At best, you’ll have to wait 24 hours for your payment to go through, but that’s only true on weekdays. If you use debit cards, you will have to wait longer.
I know what you’re thinking, 24 hours is nothing, but when every other company processes payments instantly, it can feel like a lifetime. There’s also some slow betting here, and that can be frustrating. I’ve noticed this more with MMA and boxing than others, but it’s happened in other sports as well.
Basically, there have been many times when I’ve watched a boxing or MMA event and seen losing bets get settled immediately (mostly in Over/Under markets), while winning bets don’t get settled until the entire event is over, usually 5-6 hours later.
Again, this is less, but this is another area where bet365 is very slow. It’s ironic because the place itself is so fast and one of the smoothest and most fluid places I’ve ever played.
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On the face of it, bet365 has very good customer support. Its live chat is available 24/7 from what appears to be a UK/Ireland base, answering extensive questions and can also be contacted via email. The problem is, once you dig under the surface, you find something completely different.
I can say this with confidence as I have been a member of bet365 for several years and during that time I have played casino games, placed bets and even played bingo. My most recent experience, 2 weeks before writing this review, is a perfect example of why support should work. This also happened a few months ago, a year ago, or even 2 years ago, which shows that this problem is not temporary.
It started when my bet365 balance suddenly appeared at -£44. I have no idea why this happened and nothing shows up in my transaction history or under “recent account changes”. I was active on the account when this change happened, so I knew it happened in the last few seconds, but my account didn’t show anything for the previous 2 days.
My first contact was Live Chat. It’s late at night, but with 24/7 Live Chat, that shouldn’t be a problem. It said I was first in line, so I settled for a bit of a wait. About thirty minutes later, I was again first in line. After 2 hours, it was past bedtime, and another person stood in front of me.
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I was just like waiting at the supermarket behind this little old lady who suddenly left 5 jars of pennies and half a dozen coupons at the register.
I declined and emailed them. It has a feature that allows you to send emails from your account and automatically shows a member of the customer support team which customer is emailing them, so I thought it would be quick and easy.
After four days, they finally did